Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
Who we are
Our registered business name is Te Awa Lodge Limited
Our website address is: https://teawalodge.co.nz/
What personal data we collect and why we collect it
We collect information from you when you complete any of the following: place an order, subscribe to a newsletter or blog, create an account, fill out an enquiry form, use live chat or enter information anywhere else on our site.
We may use the information we collect from you in the following ways:
- To process your transactions
- To ask for ratings and reviews of services or products
- To follow up after correspondence (live chat, email or phone enquiries)
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to this website, and are required to keep the information confidential. In addition, all information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
Google Analytics
This website uses a tracking code that follows the behaviour of all website users. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. Read Google’s privacy policy here.
How long we retain your data
We keep contact form entries, analytics records and customer purchase records permanently for as long as this website is live.
For users that register on this website (if any), we also store their personal information provided in the user profile. All users can see, edit, or delete their personal information at any time (except you cannot change the username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Cookies
These are small files that a website transfers to your computer’s hard drive through your web browser (if you allow it to) that enables the website’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
We use cookies to understand and save user’s preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s help menu to learn the correct way to modify your cookies. If you turn cookies off, it won’t affect the user’s experience .
Your contact information
If at any time you would like to unsubscribe from receiving future emails, you can email us at stay@teawalodge.co.nz and we will promptly remove you from all correspondence.
Contacting us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Te Awa Lodge
624 Puketona Road
Paihia
Bay of Islands
Last edited on 05/07/2023